What should I do if there is a dispute about the ownership of the account?

Disputes over the ownership of accounts may sometimes arise between or among multiple persons, such as between a business owner and a web developer; reseller and their client; or several business partners. HostRocket is not responsible for arbitrating disputes in account ownership.

It is the responsibility of the customer/disputing parties to come to a resolution on the ultimate ownership of the account and inform HostRocket clearly of the agreed upon outcome.

For further information, please refer to section 3, 'Account Ownership Disputes' of our Account Access and Ownership Policy.

  • 0 utilizatori au considerat informaţia utilă
Răspunsul a fost util?

Articole similare

Can I change my main domain name?

If you would like to change the domain associated with the hosting package that is possible but...

How do I verify my account?

To verify any changes to the account, the following will be accepted: The 5 digit support pin...

Trouble Tickets

Support tickets can be submitted at the following...

How do I access the account of a person who is now deceased?

This article provides information on how to gain access to an account in the unfortunate...

How to run a Traceroute on Windows

To run a traceroute from your Windows machine, please follow the instructions below. Open the...