Articles

 cPanel User Guide

The cPanel User documentation can be found here:cPanel DocumentationcPanel also has a YouTube...

 Do I have to use www. in my web address (URL)?

No, you and your visitors can access your main page and all pages on your account either with or...

 How can I get a free SSL certificate for my site?

Since cPanel released their AutoSSL feature (which generates free SSL certificates through...

 How do I clear my browser's cache?

Here is a good resource for how to clear your browser's cache, where you can find instructions...

 How do I contact the HostRocket support team if I need help?

Members of the HostRocket support team are on duty 24/7 to assist you with any problems you may...

 How do I create my web site?

As far as creating your web site there are many web authoring programs and WYSIWYG (What You See...

 How do I recover a forgotten client area password?

You can access your client area at the following link:...

 How do I transfer ownership of my account to another party?

If all products, services, domain registrations, etc. are to be transferred from one party to...

 How do I upload the files which make up my website?

To upload the files which make up your web site to your HostRocket account you will need to use...

 How do I verify my account?

To verify any changes to the account, the following will be accepted: The 5 digit security pin...

 I uploaded an Index.htm file to my account but it doesn't show up as the index. What's wrong?

The problem here is one of cAsE sEnSiTiViTy. UNIX is fussy about the use of UPPER/lower case and...

 Index file naming conventions

By default our servers will look for (in order) a file by the name of index.htm, index.html,...

 Web Site 101 - Creating and uploading your very first test page

You have just opened a web hosting account here at HostRocket. This is your first web hosting...

 What should I do if there is a dispute about the ownership of the account?

Disputes over the ownership of accounts may sometimes arise between or among multiple persons,...

 Where should I upload the files which make up my web site?

The public_html folder is your root web accessable directory so all files which you wish to have...