If you need to reset your cPanel, and/or your DirectAdmin password, this can be done in your client area here:
https://support.hostrocket.com/clientarea.php
Once logged in, on the Services dropdown > click My Services. This will bring you to the Products & Services page, which will list the hosting packages tied to your billing account.
Locate the hosting package you would like to change the DirectAdmin password for, and click the "Active" button.
On the management page for the hosting package, there will be an Actions menu on the left side of the page, You will want to use "Change Password" option to reset the DirectAdmin password.
There is also a "Login to DirectAdmin" option which will log you directly into DirectAdmin.
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