Trouble Tickets

Support tickets can be submitted at the following url:

https://support.hostrocket.com/submitticket.php


Alternatively, you can send emails directly to [email protected]. Please be sure you recieve an auto-response from the billing system with your ticket number.

  • 4 Users Found This Useful
Was this answer helpful?

Related Articles

Shared Hosting Scope of Support

Web Hosting -Purchasing and renewal of shared hosting services -Explanation of shared hosting...

What should I do if there is a dispute about the ownership of the account?

Disputes over the ownership of accounts may sometimes arise between or among multiple persons,...

How to run a Traceroute on macOS

To run a traceroute from your macOS machine, please follow the instructions below.Navigate to Go...

Using PHP 5.3 or Prior

While our shared servers do allow for the selection of multiple PHP versions, we highly recommend...

How Do I Get a Backup of My Website?

HostRocket makes no claim to have any backups of your website. You can take a full cPanel...