Trouble Tickets

Support tickets can be submitted at the following url:

https://support.hostrocket.com/submitticket.php


Alternatively, you can send emails directly to [email protected]. Please be sure you recieve an auto-response from the billing system with your ticket number.

  • 4 Utilisateurs l'ont trouvée utile
Cette réponse était-elle pertinente?

Articles connexes

What should I do if there is a dispute about the ownership of the account?

Disputes over the ownership of accounts may sometimes arise between or among multiple persons,...

How to run a Traceroute on macOS

To run a traceroute from your macOS machine, please follow the instructions below.Navigate to Go...

How do I change My PHP version and settings?

All of our shared servers have options to change the PHP version for individual...

Dedicated Server Troubleshooting

Overview Please note that Hostrocket may be limited in our ability to directly assist with...

How do I verify my account?

To verify any changes to the account, the following will be accepted: The 5 digit support pin...