Trouble Tickets

Support tickets can be submitted at the following url:

https://support.hostrocket.com/submitticket.php


Alternatively, you can send emails directly to [email protected]. Please be sure you recieve an auto-response from the billing system with your ticket number.

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Joomla Resources

Getting StartedJoomla Documentation - Main PageJoomla Documentation - Getting Started with...

How do I access my account if I no longer use the email address on file or email address belongs to someone else?

As per our terms of service, all customers are responsible for ensuring that their contact...

How do I transfer ownership of my account to another party?

If all products, services, domain registrations, etc. are to be transferred from one party to...

Why have I been blocked on the server?

While there are other situations (for example too many connections) under which an IP may be...

How do I reset my control panel password?

If you need to reset your cPanel, and/or your DirectAdmin password, this can be done in your...