Trouble Tickets

Support tickets can be submitted at the following url:

https://support.hostrocket.com/submitticket.php


Alternatively, you can send emails directly to [email protected]. Please be sure you recieve an auto-response from the billing system with your ticket number.

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Joomla Resources

Getting StartedJoomla Documentation - Main PageJoomla Documentation - Getting Started with...

Why have I been blocked on the server?

While there are other situations (for example too many connections) under which an IP may be...

What should I do if there is a dispute about the ownership of the account?

Disputes over the ownership of accounts may sometimes arise between or among multiple persons,...

Can I change my main domain name?

If you would like to change the domain associated with the hosting package that is possible but...

How do I verify my account?

To verify any changes to the account, the following will be accepted: The 5 digit support pin...