Trouble Tickets

Support tickets can be submitted at the following url:

https://support.hostrocket.com/submitticket.php


Alternatively, you can send emails directly to [email protected]. Please be sure you recieve an auto-response from the billing system with your ticket number.

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מאמרים קשורים

How Do I Get a Backup of My Website?

HostRocket makes no claim to have any backups of your website. You can take a full cPanel...

How do I verify my account?

To verify any changes to the account, the following will be accepted: The 5 digit support pin...

Dedicated Server Troubleshooting

Overview Please note that Hostrocket may be limited in our ability to directly assist with...

Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.You can whitelist your IP for WHM by...

How do I access my account if I no longer use the email address on file or email address belongs to someone else?

As per our terms of service, all customers are responsible for ensuring that their contact...