Trouble Tickets

Support tickets can be submitted at the following url:

https://support.hostrocket.com/submitticket.php


Alternatively, you can send emails directly to [email protected]. Please be sure you recieve an auto-response from the billing system with your ticket number.

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Shared Hosting Scope of Support

Web Hosting -Purchasing and renewal of shared hosting services -Explanation of shared hosting...

General Web Security Resources

Our shared servers employ an extensive set of security modules to protect accounts from...

How do I access my account if I no longer use the email address on file or email address belongs to someone else?

As per our terms of service, all customers are responsible for ensuring that their contact...

Can I change my main domain name?

If you would like to change the domain associated with the hosting package that is possible but...

How do I reset my control panel password?

If you need to reset your cPanel, and/or your DirectAdmin password, this can be done in your...