Unable to access WHM, receiving HTTP error 401.

WHM access has been locked down by IP for security purposes.

You can whitelist your IP for WHM by following the steps below:

Login into the HostRocket client area:

https://support.hostrocket.com/clientarea.php

Once in there, navigate to Services > My Services > Manage Product

From there Select the "WHM Whitelisted IP" option in the Quick Shortcuts section on the page.

From that page, you can whitelist IP addresses. If you use the "Use My Current IP Address" option it will automatically fill in the IP you are currently connecting from. Once the IP is filled in select the "Update Whitelisted IP" button.

這篇文章有幫助嗎?

 列印本文

Also Read

How do I change My PHP version and settings?

All of our shared servers have options to change the PHP version for individual cPanel accounts....

What should I do if there is a dispute about the ownership of the account?

Disputes over the ownership of accounts may sometimes arise between or among multiple persons,...

How do I transfer ownership of my account to another party?

If all products, services, domain registrations, etc. are to be transferred from one party to...

Can email account users change their own passwords?

Yes. Users can change their passwords by logging into webmail. Before selecting a webmail...

Shared Hosting Scope of Support

Web Hosting -Purchasing and renewal of shared hosting services -Explanation of shared hosting...