WHM access has been locked down by IP for security purposes.
You can whitelist your IP for WHM by following the steps below:
Login into the HostRocket client area:
https://support.hostrocket.com/clientarea.php
Once in there, navigate to Services > My Services > Manage Product
From there Select the "WHM Whitelisted IP" option in the Quick Shortcuts section on the page.
From that page, you can whitelist IP addresses. If you use the "Use My Current IP Address" option it will automatically fill in the IP you are currently connecting from. Once the IP is filled in select the "Update Whitelisted IP" button.
- 1 Usuários acharam útil
Artigos Relacionados
How do I verify my account?
To verify any changes to the account, the following will be accepted: The 5 digit support pin...
Dedicated Server Troubleshooting
Overview Please note that Hostrocket may be limited in our ability to directly assist with...
Can I change my main domain name?
If you would like to change the domain associated with the hosting package that is possible but...
How do I access my account if I no longer use the email address on file or email address belongs to someone else?
As per our terms of service, all customers are responsible for ensuring that their contact...
Trouble Tickets
Support tickets can be submitted at the following...
