Why have I been blocked on the server?

While there are other situations (for example too many connections) under which an IP may be temporarily blocked potentially leading to a permanent block, the typical reasons for a user's ip becoming blocked by the Login Failure Daemon (LFD) are:

- 5 FTP login failures over a one hour period
- 5 SSH login failures over a one hour period
- 5 POP3 login failures over a one hour period
- 5 IMAP login failures over a one hour period
- 5 SMTP login failures over a one hour period
- 5 CPANEL login failures over a one hour period
- 15 HTPASSWD login failures over a one hour period

Should a user's IP become blocked they will be unable to access anything on the server, and they will receive a 'connection blocked' error identifying the problem. If you contact us with their IP address we can lift the ban by sending this to [email protected]

  • 7 användare blev hjälpta av detta svar
Hjälpte svaret dig?

Relaterade artiklar

Shared Hosting Scope of Support

Web Hosting -Purchasing and renewal of shared hosting services -Explanation of shared hosting...

General Web Security Resources

Our shared servers employ an extensive set of security modules to protect accounts from...

Dedicated Server Troubleshooting

Overview Please note that Hostrocket may be limited in our ability to directly assist with...

How do I change My PHP version and settings?

All of our shared servers have options to change the PHP version for individual...

Creating Secure Passwords

While we take security seriously here at HostRocket, and do everything in our power to prevent...