Knowledgebase

 Accessing your cPanel/Control Panel

The easiest method to access your accounts cPanel is to first login to the client area here:...

 cPanel User Guide

The cPanel User documentation can be found here:cPanel DocumentationcPanel also has a YouTube...

 Email Deliverability - SPF/DKIM Records

cPanel now has an option to help automate email deliverability within the "Email Deliverability'...

 How can I obtain my own SSL certificate?

If you wish to purchase your own SSL certificate, you'll need to generate a CSR (certificate...

 How do I add an Addon Domain?

To add another domain to your hosting package, log into your cPanel account and click on the...

 How do I create a secondary FTP account?

In addition to the primary FTP account which is setup by default along with your HostRocket...

 How do I create an FTP account for a subdomain or an addon domain?

Setting an FTP account's 'Directory' would limit its access to just that specific directory, so...

 How do I create Subdomains?

To create a subdomain, log into your cPanel account and click on the Subdomains icon. Specify the...

 How do I get SSH access enabled for my account?

SSH Access is not enabled by default, but it can be enabled by request. You may request SSH...

 How do I reset my control panel password?

If you need to reset your cPanel, and/or your DirectAdmin password, this can be done in your...

 How Do I Use File Manager?

You can use File Manager to upload, remove, move, view, and edit files for your website. You can...

 I already have my own SSL certificate, how do I have it installed?

An SSL certificate can be installed through your cPanel account in the 'SSL/TLS Manager' feature,...

 Installing WordPress with Softaculous

Once logged into your DirectAdmin control panel, please navigate to Softaculous Auto Installer...

 How to update your cPanel Contact Information or receive a notification on reaching quota limit?

If you want to receive notification on reaching your disk quota, bandwidth usage limit, reaching...

 How to Change Language of your cPanel?

cPanel supports many languages, and if you want to change your cPanel language to your native...