How do I transfer ownership of my account to another party?

If all products, services, domain registrations, etc. are to be transferred from one party to another, it is the responsibility of the current account owner to login to their HostRocket client area and update the contact information on file for the account to that of the new owner's, in order to allow them access:

https://support.hostrocket.com/clientarea.php

Please note that updating the contact information in your billing area for our service does not update the domain's registrant information, so this will also need to be completed, if necessary. See here for more information.

Both the current and new owners must also fill out the Transfer of Account Ownership form, as outlined in section 2, 'Transferring Account Ownership' of our Account Access and Ownership Policy.

  • 1 Users Found This Useful
Was this answer helpful?

Related Articles

How do I contact the HostRocket support team if I need help?

Members of the HostRocket support team are on duty 24/7 to assist you with any problems you may...

What should I do if there is a dispute about the ownership of the account?

Disputes over the ownership of accounts may sometimes arise between or among multiple persons,...

How do I clear my browser's cache?

Here is a good resource for how to clear your browser's cache, where you can find instructions...

How do I recover a forgotten client area password?

You can access your client area at the following link:...

How do I verify my account?

To verify any changes to the account, the following will be accepted: The 5 digit support pin...