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Yes.To use a third-party email service provider, you will need to make a modification to the MX...
How do I migrate my email from a 3rd party to HostRocket?If you are looking to transfer your email from an 3rd party provider to one of the mail servers...
How do I synchronize my IMAP folders?To synchronize the IMAP folders, you will need to set your email program's 'IMAP Path Prefix' or...
How is Inbound Email Filtered?Server-LevelThe first level of filtering on inbound mail is server-level; this goes through basic...
SMTP Authentication / Trouble Sending EmailIf you are having trouble sending email from within an email client such as Outlook, MacMail,...
Should I use IMAP or POP?Ultimately the choice between using IMAP or POP connections in your mail client would be a matter...
Spam Keywords and Phrases to Avoid in Email#1 $$$ 100% Act now Action Additional income...
Sync Sent MessagesAssuming you are using IMAP, you can Sync Sent Messages by following these instructions per...
What are my email settings?If you are not the administrator of your hosting account: You can locate your email settings...
What is a FCrDNS check?A forward-confirmed reverse DNS check...
What is a Real-Time Blacklist (RBL)?An RBL is a third-party listing of IP addresses which have been reported or detected to have...
What is an SPF record?SPF, or Sender Policy Framework, is used to specify which servers or IP addresses are allowed to...
What is the catchall account?The "catchall" email account is where all incoming email sent to your domain which isn't...
What is the maximum size of email attachments?While our email system currently supports a maximum message size of 50MB, this doesn't...
Why are my emails being marked as spam?If you are receiving bounceback messages or tags that your messages are being marked as spam and...
Why is someone is receiving a rejection / bounceback when sending email to me?There are a wide variety of reasons why a sender might receive a rejection notice when sending an...
How to enable Apache SpamAssassin in cPanel?Apache SpamAssassin is a mail filter that identifies spam. It is an intelligent email filter that...
How do I access my email account using Webmail?You can access your email account directly from Webmail. If you're not the administrator of the...
How to Create Account Level/Global Email Filter in cPanel to Fight Spam?It's hard to completely stop spam e-mail but you can filter it, discard it, deliver it to...