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 Can email account users change their own passwords?

Yes. Users can change their passwords by logging into webmail. Before selecting a webmail...

 Can HostRocket customers operate mailing lists?

Yes. Mailing list software can be employed on the webserver so long as the mailings are...

 Can I host my email elsewhere?

Yes.To use a third-party email service provider, you will need to make a modification to the MX...

 Creating Email Accounts

When a new account is initially created, the only email account will be the default account. For...

 How can I access my webmail?

To access your webmail, you'll need to go to the following...

 How do I change my mail administration password?

If you need to reset your mail administration password, this can be done in your client area...

 How do I create an email account in cPanel?

1. Log into your cPanel account.2. In the "Email" section, click on the "Email Accounts" icon. 3....

 How do I synchronize my IMAP folders?

To synchronize the IMAP folders, you will need to set your email program's 'IMAP Path Prefix' or...

 How is Inbound Email Filtered?

Server-LevelThe first level of filtering on inbound mail is server-level; this goes through basic...

 MailScanner Spam Configuration

MailScanner by default will not delete, filter or forward SPAM out of ones inbox. All SPAM is...

 Options for handling undeliverable (catchall) email

By default all otherwise undeliverable incoming email addressed to non-existant @yourdomain email...

 Should I use IMAP or POP?

Ultimately the choice between using IMAP or POP connections in your mail client would be a matter...

 SMTP Authentication / Trouble Sending Email

If you are having trouble sending email from within an email client such as Outlook, MacMail,...

 Sync Sent Messages

Assuming you are using IMAP, you can Sync Sent Messages by following these instructions per...

 What are auto responders and how do I create them?

An "auto responder" is an automated response to the sender. Creating an Auto Responder: Login...

 What are forwarders and how do I create them?

As the name would indicate, a 'forward' will copy a message sent to one address to one or more...

 What are my email settings?

If you are not the administrator of your hosting account: You can locate your email settings...

 What is a FCrDNS check?

A forward-confirmed reverse DNS check...

 What is a Real-Time Blacklist (RBL)?

An RBL is a third-party listing of IP addresses which have been reported or detected to have...

 What is an SPF record?

SPF, or Sender Policy Framework, is used to specify which servers or IP addresses are allowed to...

 What is the catchall account?

The "catchall" email account is where all incoming email sent to your domain which isn't...

 What is the maximum size of email attachments?

While our email system currently supports a maximum message size of 50MB, this doesn't...

 Why is someone is receiving a rejection / bounceback when sending email to me?

There are a wide variety of reasons why a sender might receive a rejection notice when sending an...

 How Do I Change My Email Account's Password?

1. Log into your cPanel account.2. In the "Email" section click on the "Email Accounts" icon. 3....

 How to enable Apache SpamAssassin in cPanel?

Apache SpamAssassin is a mail filter that identifies spam. It is an intelligent email filter that...

 How do I access my email account using Webmail?

You can access your email account directly from Webmail. If you're not the administrator of the...

 How to Create Account Level/Global Email Filter in cPanel to Fight Spam?

It's hard to completely stop spam e-mail but you can filter it, discard it, deliver it to...

 How to Edit Account Level/Global Email Filter in cPanel?

1. Log into your cPanel account. 2. In the "Email" section, click on "Global Email Filters" Icon....

 How to forward email to Gmail, Yahoo or other e-mail service providers?

Email Account Forwarders:Step 1: Login to your cPanel account.Step 2: In the "Email" Section of...

 How to create an E-mail Autoresponder when you are unavailable or on vacation?

If you are going for a holiday or will be unavailable for few days or a month, you can create an...

 How to Delete Account Level/Global Email Filter in cPanel?

1. Open "Account-Level Filtering" in your cPanel Account. 2. Under "Current Filters" you can see...

 How to Create "User Level Email Filter" in cPanel?

It is difficult to completely stop spam e-mail but you can filter it, discard it, deliver it to...

 How to Edit "User Level Email Filter" in cPanel?

1. Log into your cPanel account. 2. In the "Email" section click on "Email Filters" Icon. 3....

 How to Delete "User Level Email Filter" in cPanel?

1. Log into your cPanel account. 2. In the "Email" section, click on "Email Filters" Icon. 3....